Our Policy

Kontrack Technology Inc. (“Kontrack Technology”, “we”, “us” and/or “our”) is committed to protecting your privacy and earning your trust. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws. This Privacy Policy discloses our privacy practices for personal information we collect when you use or access our products, services, features, or content provided under the Kontrack name, whether through any Kontrack website (the “Site”) or any Kontrack application or service (“Services”).

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. BY ACCESSING THE KONTRACK TECHNOLOGY WEBSITE OR ANY KONTRACK TECHNOLOGY APPLICATION, YOU SIGNIFY ACCEPTANCE OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE OR ANY APPLICATION.

Changes to Our Policy:

We may, at our discretion, change this Privacy Policy from time to time by posting a revised version at https://kontrack.com/privacy. If we make any material changes, we will notify you by posting a notice on our Site or through an in-app notification and may also send an email to the address you provided, prior to the changes becoming effective. Your continued use of the Services following these changes constitutes your acceptance of the revised Privacy Policy.

Information We Collect:

We collect your personal information only with your knowledge and consent. This includes identifying information, such as your name, email address, and financial details, for purposes such as providing the Services, processing payments, and improving the user experience. Some sensitive personal information (e.g., social security numbers or tax identification numbers) will only be collected when necessary for specific purposes (e.g., complying with legal requirements) and with your explicit consent.

Types of Information Collected

Kontrack Technology may collect the following information from you:

1. Identifiers: Name, address, email, phone number, IP address, device information, etc.
2. Customer records: Social security number, tax identification number, date of birth, employment, and education.
3. Demographic information: Age and gender.
4. Financial information: Bank account number, credit or debit card number.
5. Commercial information: Purchase history, engagement with the Services.
6. Internet and browsing activity: Browser type and settings, device type, operating system, and usage data.
7. Geolocation information: When using mobile versions of our Services.
8. Inferences: Information about your interests and preferences.
9. Third-party information: Information you provide by linking third-party accounts to our services.
10. Camera and Photo Library Access: If you grant permission, we may collect images you upload through the camera or photo library to enhance your experience on our platform.

How We Use Your Information:

Kontrack Technology collects your personal information solely for purposes that are reasonable and necessary in the provision of our Services. This includes:

1. Providing the Services to you.
2. Sending notifications about your activity within the Services.
3. Providing customer support.
4. Notifying you of important changes to our Terms of Service or Privacy Policy.
5. Monitoring and improving your experience with the Site and Services.
6. Engaging in marketing activities, as permitted by law and based on your communication preferences.
7. Ensuring network and information security.
8. Processing payments and collecting fees.
9. Complying with legal requirements.
10. Any other purposes disclosed to you during the provision of the Services.

We are committed to minimizing the collection of personal information to what is strictly necessary for these purposes.

Camera and Photo Library Permissions

Kontrack Technology requires access to your camera and photo library for specific features within the application.

• Camera Access: We request camera access to allow you to take and upload profile pictures, scan job-related documents, or capture images relevant to your employment profile.
• Photo Library Access: We request access to your photo library to enable you to upload existing images, such as profile pictures or employment-related documents, to personalize your experience and facilitate job applications.

These permissions are requested explicitly in the app, and you can decline or manage permissions through your device settings. Refusing access may limit certain functionalities, but it will not prevent overall use of the platform.

How We Share Your Information:

Kontrack Technology may share your personal information for the following purposes:

1. With subsidiaries and affiliates to improve the functionality of the Services.
2. With service providers who help us provide, maintain, and improve the Services, such as payment processors, analytics services, or marketing services. These companies are authorized to use your personal information only as necessary to provide these services.
3. If required to do so by law, or to protect Kontrack Technology’s rights, safety, and property.
4. During business transactions, such as mergers or acquisitions, where personal information may be part of the transferred assets.
5. Kontrack Technology may share aggregated, non-personally identifiable information for auditing, analytics, and related business purposes.
6. If your personal information is transferred outside of Canada, we ensure that it receives adequate protection in accordance with Canadian law. These transfers may be necessary for the operation of our Services, and we have contractual agreements in place to protect your data in foreign jurisdictions.

International Transfers:

If your personal information is transferred outside of Canada, we ensure that it receives adequate protection in accordance with Canadian law. These transfers may be necessary for the operation of our Services, and we have contractual agreements in place to protect your data in foreign jurisdictions.

Data Retention and Deletion:

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it. You may request the deletion of your personal data by contacting us at support@kontrack.ca.

Text Message Communications:

By opting into text message communications, you give express consent to receive service-related messages. You can opt out at any time by replying STOP to any text message. Normal messaging rates apply, and frequency of messages may vary. No mobile information will be shared with third parties for marketing purposes.

Cookies and Tracking Technologies:

When you access our Site, we may place small data files called “cookies” on your computer to enhance your user experience. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Site. We may use the following types of cookies:

1. Functionality Cookies: to remember your preferences and improve user experience.
2. Analytical Cookies: to analyze user activity for site improvement.
3. Performance Cookies: to ensure consistent performance across the Site.
4. Marketing Cookies: to display personalized ads on other sites.

For more information about cookies, visit www.allaboutcookies.org.

Rights for Canadian Residents:

As a Canadian resident, you have the following rights under PIPEDA:

1. The right to access the personal information we have collected about you.
2. The right to request correction of inaccurate or incomplete personal information.
3. The right to withdraw your consent for our use of your personal information at any time.
4. The right to lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, contact us at support@kontrack.ca. We will acknowledge your request within 72 hours and typically resolve it within 30 days.

How We Protect Your Information:

We implement and maintain reasonable security procedures and practices to protect your personal information from unauthorized access, use, modification, or disclosure. Our security measures include data encryption, firewalls, and access control mechanisms. While we strive to protect your information, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

Children’s Personal Information:

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from anyone under this age. If we become aware that we have collected personal information from a person under 16, we will take steps to delete such information.

How to Update Your Information:

You may update, correct, or delete your account information by accessing your account settings. If you are unable to do so, please contact us at support@kontrack.ca, and we will take reasonable steps to address your request.

Declining to Share Your Information:

You may decline to share certain personal information with us, but this may limit your ability to use some features of the Services. Kontrack Technology will not discriminate against you for exercising any privacy rights under applicable Canadian law.

Links to Other Websites:

Our Privacy Policy applies only to our Services. The Services may contain links to third-party websites not operated by Kontrack Technology. We recommend reviewing the privacy policies of these third-party sites directly.

Contacting Kontrack Technology:

If you have any questions about this Privacy Policy or the practices of Kontrack Technology, please contact us at legal@kontrack.ca or send written correspondence to:

Kontrack Technology Inc.

Hello@kontrack.ca