Team Communication
Keep everyone in sync, wherever work happens.
Real-time messaging, alerts, and updates that bridge the gap between shifts, teams, and locations so nothing is lost in the shuffle.
Why Communication Matters
Reduce no-shows and conflicts with automatic reminders and shift-alerts.
Ensure everyone has the same info — avoid confusion, double-work, or miscommunication.
Strengthen team cohesion with quick, meaningful interaction.
Give your managers and teams tools that are built for fast-paced operations (not slow inboxes or clunky email threads).
Key Features
Mobile Shift Alerts
What You Get
Instant notifications when shifts change or new assignments are posted
Why It Matters
Keeps employees up to date — less omission or late arrivals
Broadcast Messages
What You Get
Announce updates or important news to the entire team or specific groups
Why It Matters
Ensures everyone hears what they need, when they need to
Team Chat
What You Get
Direct, secure messages between managers & team, or peer-to-peer
Why It Matters
Makes solving problems fast — less dependency on meetings or formal reports
Shift Reminders
What You Get
Automated prompts/reminders about upcoming shifts or start times
Why It Matters
Helps reduce absenteeism, improves punctuality
How It Works (Step-by-Step Flow)
- Compose or Schedule Message / Alert :Manager or team lead drafts message: shift change, announcement, broadcast, etc.
- Target the Right Audience :Choose everyone, a role, a department, or individuals.
- Deliver in Real Time :Messages arrive via mobile app, dashboard, or email (if needed) with notifications.
- Two-Way or One-Way Communication :Allow replies/comments where appropriate; keep announcements visible and archived for reference.
What Makes Kontrack Communications Different
Built into your workforce system — no external chat or tool needed.
Designed for shift-driven work (hospitality, service, retail, etc.) — where timing, changes, and alerts are essential.
Multiple messaging styles: broadcast, reminders, day-to-day chat.
Ease of use: quick, intuitive, mobile-friendly. No onboarding needed for your team to start using it immediately.
Ready to Bring Communication into Your Workflow?
Don't let miscommunication slow you down. Bring your team together, stay aligned, and reduce the mess of "Did you get that email?".